return-policy
Return Policy
Last updated May 27, 2024
If your order hasn't arrived yet (sometimes delays occur due to delivery issues), don't worry! We'll get you a refund as soon as possible, but we'll need your refund address first. Just contact us or reply directly to your receipt email.
Missing a refill or voucher code? Let us know! The more information you can provide about your order (order ID, billing details, email address, or the phone number you were topping up) the faster we can help.
Important Notice
Once an order is delivered, we can't cancel it. So be careful to double-check the number or email address before submitting your order to avoid any mistakes. Unfortunately, refunds aren't possible for successfully delivered voucher codes, so make sure you're choosing the right product from the start!